Why Should You Have A Goal In Business? [INFOGRAPHIC]

Why Should You Have A Goal In Business? [INFOGRAPHIC]

According to Murphy’s Law, “anything that can go wrong will go wrong.” In the field of entrepreneurship and business, companies who don't establish clear and substantial goals fail to plan, and as such, plan to fail. Chron.com define goals as "resolutions to achieve...

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Don’t Fear Success!

Don’t Fear Success!

There have been lots of guides and lessons on conquering the fear of failure — after all, it's one of the most common hurdles that everyone eventually faces. Learning how to turn failure into success has become a mantra that most have heard at some point. Fear of...

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Supporting Women in Business

Supporting Women in Business

Small business owners are the backbone of the Sydney and Australian wide economy. While there are not many published statistics online on the gender split between owners in Australia, several have been made about the US gender split on small business owners. A report...

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Bridging The Gap With Millennials

Bridging The Gap With Millennials

Millennials — a term to collectively refer to those who were born roughly between 1982-2004 — are perhaps the most-researched generation of this age. A lot of effort has been spent trying to understand this generation, from the values they possess, the characteristics...

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5 Tips To Embed A Culture Of Customer Centricity

5 Tips To Embed A Culture Of Customer Centricity

Many of today's organizations have recognized that customer centricity is not only a feel-good, altruistic mantra – it is more of a core business requirement, especially in this age where customer decisions are heavily influenced by how a company treated them....

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What’s Your Sales Pipeline For The First Quarter Of 2018?

What’s Your Sales Pipeline For The First Quarter Of 2018?

2018 is fast approaching, and it means that your company is about to enter a new stage, with new goals, new opportunities, and new expectations. Before the last quarter of the year ends, it’s important that your sales team is fully geared up for this transition, and...

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Are Your Managers Good Coaches? [INFOGRAPHIC]

Are Your Managers Good Coaches? [INFOGRAPHIC]

The success of a business is often seen through its results and outputs, but more than that, having a high-performance team that is productive, motivated, and focused marks the true sign of success. And being on a high-performance team is a huge boost for any employee...

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Manage Your Self-Doubt And Back Yourself

Manage Your Self-Doubt And Back Yourself

Truth be told, it’s easy for business owners to succumb to degenerative, debilitating business disease called “self-doubt”. But it’s also wrong to assume that all successful, confident entrepreneurs never have any doubts -- that they are decisive about every choice,...

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Sales Lesson: Don’t Compromise On Your Ethics

Sales Lesson: Don’t Compromise On Your Ethics

We know how important ethics is in the contemporary business world, especially in the areas of sales and marketing. And we also know how films or TV shows portray this area as a pit full of unethical salesperson making the sale no matter what it takes. Unfortunately,...

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Why You Should Educate, Not Sell

Why You Should Educate, Not Sell

Business aims to sell, but that is difficult when the market doesn’t like being sold to. Decades ago, it was easy to advertise products towards the consumers, but with the oversaturation of the market nowadays in terms of exposure to advertisements (3,000 to 20,000...

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Remember Why You Started

Remember Why You Started

In the process of reaching success with your business, it’s normal that business owners experience a slump in their progress. The reasons for this can range from a lack of manpower, funding, resources, or opportunities, but there are instances when growth and...

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6 Ways To Create New Revenue Streams For Your Business

6 Ways To Create New Revenue Streams For Your Business

Having more than one source of revenue helps secure your business financially. Moreover, it also drives innovation, and hone the overall customer service delivery of your organisation. While it is a highly recommended action for small businesses operating under...

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Top Human Resource Issues And How To Solve Them

Top Human Resource Issues And How To Solve Them

In our previous post, we’ve discussed how simple financial issues can escalate to bigger problems that can impact your business growth. That said, while it’s true that the overall performance of the company reflects on its financial health, its stability and future...

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6 Steps To Turn A Hobby Into A Business

6 Steps To Turn A Hobby Into A Business

Do you have a hobby that you are brilliant at? Do you wish you could turn it into a business? Or even better do people line up for to buy from you? If so, you really could create a profitable business. If you can do something you love and get paid for it, that’s not...

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Feeling Overwhelmed? Go Back To SWOT

Feeling Overwhelmed? Go Back To SWOT

Running your own business while rewarding, is an extremely challenging endeavor. Most of the times, entrepreneurs have to deal even with the most minuscule aspect of their business such as customer service and staff scheduling. On a larger scale, business owners have...

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12 Tips for Training Call Center

12 Tips for Training Call Center

In Australia and around the world, customer expectations for service are constantly increasing. Now, customers expect more than an answer to their question. They want their problems solved quickly and desire a personal interaction with a skilled agent, not automation....

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