The difference between working in your business and creating a business that can grow without you doing everything You started your small business with a goal in mind. Maybe it was to earn a better income, have more flexibility, or turn your passion into something of...
The Business Kept Chasing New Customers, But It Was Losing Existing Ones There is a point where chasing new customers stops being a growth strategy and starts becoming a distraction. A small business can spend hours generating leads, running promotions, posting on...
Why sales training only delivers results when new skills are reinforced, coached and embedded into everyday behaviour The business owner was convinced the team needed sales training. The sales numbers had stalled. Follow-up was inconsistent. Some team members were...
How leadership behaviours influence workplace culture, performance and business outcomes When the owner walked into the office, everyone knew what kind of day it was going to be. If she was stressed, the team became cautious. People stopped asking questions....
Improving sales systems to increase revenue When business owners want to grow revenue, one of the first thoughts is often, “We need more salespeople.” It seems logical. More salespeople should mean more sales opportunities, more customer conversations, and...