Building a sales process that creates consistent enquiries We recently worked with a small business where the owner, for years, had felt like they were constantly chasing the next customer. Every month started the same way. There was pressure to generate leads, make...
Practical Sales Techniques for Non-Sales Professionals Many small business owners start their business because they are passionate about their trade, profession, or expertise. They enjoy solving problems, creating products, helping customers, or delivering exceptional...
How empathy and listening create trust in small businesses It may not be a pricing issue. It may not be a product issue. It may not even be a timing issue. Sometimes, the customer can simply not feel understood. This customer had spoken to two other providers before...
Business development training isn’t just for large corporations with dedicated teams. In fact, small business owners arguably stand to gain the most. With the right skills and strategies, you can unlock new revenue streams, build stronger relationships, and create a...
Running a small business often feels like juggling a hundred roles at once. One minute you’re in sales mode, the next you’re handling customer service, managing finances, or putting out unexpected fires. With so much going on, professional development can easily fall...
