5 Tips to Develop a Killer Elevator Pitch

August 27, 2018 | Garret Norris

In today’s busy world, everyone seems to be in a constant rush. Our attention is divided in checking the clock non-stop while scrambling for more time. People want everything in an instant, which is why the acronym TL;DR (Too Long…

5 Tips To Embed A Culture Of Customer Centricity

December 29, 2017 | Garret Norris

Many of today’s organizations have recognized that customer centricity is not only a feel-good, altruistic mantra – it is more of a core business requirement, especially in this age where customer decisions are heavily influenced by how a company treated…

Why You Should Educate, Not Sell

September 28, 2017 | Garret Norris

Business aims to sell, but that is difficult when the market doesn’t like being sold to. Decades ago, it was easy to advertise products towards the consumers, but with the oversaturation of the market nowadays in terms of exposure to…

Create Loyal Customers With Great Customer Service

March 1, 2017 | Garret Norris

One of the paramount yet overlooked factor that spells success in today’s over-competitive market is providing exceptional customer service. More than a valuable product or talented sales team is, your customers are more likely to develop stronger ties with your…