Sales Lesson: Don’t Compromise On Your Ethics
We know how important ethics is in the contemporary business world, especially in the areas of sales and marketing. And we also know how films or TV shows portray this area as a pit full of unethical salesperson making the sale no matter what it takes. Unfortunately,...
Your Passion Is Your Greatest Asset, Learn How To Harness It [INFOGRAPHIC]
Finding your passions as a leader and learning ways how to cultivate them in your organisation is critical to running a high-performing business. Any business, more specifically a start-up venture, is a gamble but if your business idea is one that can potentially be...
Why You Should Educate, Not Sell
Business aims to sell, but that is difficult when the market doesn’t like being sold to. Decades ago, it was easy to advertise products towards the consumers, but with the oversaturation of the market nowadays in terms of exposure to advertisements (3,000 to 20,000...
7 Attributes Of A Great Business Leader [INFOGRAPHIC]
Leaders play an extremely crucial role in any type of business organisation. Without them, it would be inconceivable for a business to establish its goals and objectives, let alone reach them. It is for this reason that these individuals possess not only the right...
Remember Why You Started
In the process of reaching success with your business, it’s normal that business owners experience a slump in their progress. The reasons for this can range from a lack of manpower, funding, resources, or opportunities, but there are instances when growth and...
6 Ways To Create New Revenue Streams For Your Business
Having more than one source of revenue helps secure your business financially. Moreover, it also drives innovation, and hone the overall customer service delivery of your organisation. While it is a highly recommended action for small businesses operating under...
Are You A Business Owner Or Manager And Experiencing That Lonely Feeling At The Top? [INFOGRAPHIC]
People often see entrepreneurs and managers as persons with power, prestige, influence, and wealth. They may be facing some problems here and there, but too often, only a few people expect that one of these issues is business owners feeling lonely and isolated. In a...
Top Human Resource Issues And How To Solve Them
In our previous post, we’ve discussed how simple financial issues can escalate to bigger problems that can impact your business growth. That said, while it’s true that the overall performance of the company reflects on its financial health, its stability and future...
Are You Experiencing Cash-Flow Problems? Here Are 5 Ways To Solve Them! [INFOGRAPHIC]
Cash flow – the area that perhaps causes the most headaches for many business owners these days. In a survey conducted by Australian Securities and Investments Commissions (ASIC), it was revealed that of 51% of business startups that do not survive beyond four years...
Business Owners! Deal With Your Business Challenges Before It Gets Worse!
“But the worst enemy you can meet will always be yourself…” - Friedrich Nietzsche Ignoring the Problems: Making Effects Much Worse In a research conducted by Angela Martin, an associate professor from Tasmanian School of Business and Economics University of Tasmania,...
Owner Challenge: Be The Least Important Person In Your Business [INFOGRAPHIC]
In their pursuit to run their business in the exact way they want it to be, a lot of business owners fall prey to the mistake of being the all-around guy on their business i.e. being manager and supervisor of every single aspect of their company. Every so often, small...
6 Steps To Turn A Hobby Into A Business
Do you have a hobby that you are brilliant at? Do you wish you could turn it into a business? Or even better do people line up for to buy from you? If so, you really could create a profitable business. If you can do something you love and get paid for it, that’s not...
Feeling Overwhelmed? Go Back To SWOT
Running your own business while rewarding, is an extremely challenging endeavor. Most of the times, entrepreneurs have to deal even with the most minuscule aspect of their business such as customer service and staff scheduling. On a larger scale, business owners have...
12 Tips for Training Call Center
In Australia and around the world, customer expectations for service are constantly increasing. Now, customers expect more than an answer to their question. They want their problems solved quickly and desire a personal interaction with a skilled agent, not automation....
6 Ways Social Media Can Help Build Customer Loyalty [INFOGRAPHIC]
Now that we live in the digital age, it is only important to take advantage of new platforms to expand operations and boost business growth. And while it’s true that websites and social media are all effective as a platform for promoting products and services online,...
Grow Your Business By Considering Your Exit Strategy
“By failing to prepare, you are preparing to fail.”- and so the old saying goes. While most business owners are obsessed with revenue-generating activities, they rarely value the importance of having an exit strategy in growing their business. Unknown to many, exit...
Does Your Friend Know What He Or She Is Talking About?
Your friends don’t necessarily know what they are talking about but may be good to bounce off for ideas and opinions. They may mean well. They may even have your best interests at heart. Friends are wonderful. Anyone willing to be a true friend deserves nothing but...
Tell And Sell: Why Stories Build Trust And Sell Things For More
Every salesperson needs to learn how to tell and sell. Simply put, you need to know how to tell better stories to increase your sales numbers. I consider myself a storyteller, not a sales guy. Why stories are a primary way of building trust in sales. Sales...
Building A Referral Network For Your Business [INFOGRAPHIC]
With the presence of new digital platforms – especially the social media sites, many small- and medium- scale businesses can now reach hundreds or even thousands of potential customers on the Internet easier and more efficiently. That said, social media sites not only...
The Art Of Setting The Right Price
Aside from a quality product and customer service, much of the success of a business relies on a strategic setting of price. In order to ensure that the business will generate from a product or service it is trying to sell, a thorough understanding of the art of...
Ways To Prospect More Effectively [INFOGRAPHIC]
Sales play a crucial role in bringing in cash flow into the business. Without it, a business cannot sustain its daily operations and would eventually fail. One of the most important and initial steps in sales is prospecting – which is the process of qualifying the...
Create Loyal Customers With Great Customer Service
One of the paramount yet overlooked factor that spells success in today’s over-competitive market is providing exceptional customer service. More than a valuable product or talented sales team is, your customers are more likely to develop stronger ties with your...
Ways Competition Makes Your Business Stronger [INFOGRAPHIC]
Do you believe that competition does more good than harm in today’s business context? It may sound contradictive, but apparently, yes. In fact, many of those start-ups who have managed to survived competitive pressures decades ago turned out to be the most successful...
There’s only one thing that separates a business that survives and a business that thrives
There's only ONE THING that separates a business that thrives and a business that dies. Can you guess what it is? It's not social media. (When someone files for bankruptcy, they aren't claiming "I didn't have enough Facebook fans" as their reason why). It's not...
Sales Techniques: Keeping Focus On What’s Important
Only last week I was speaking with a Sales Director and I was asking how things were going? To which he replied, “I am far too busy at the moment to even think about selling and I should be able to get back to it in a few weeks.” This made me start to reflect and for...
The Shape Of Customer Demand Has Changed
How big is the problem? Bain & Company analysed the 2003–2011 income statements of roughly 200 large US-based companies in healthcare, technology and financial services. More than half of these companies had increasing sales and marketing expenses as a percentage...

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