Sales Lesson: Don’t Compromise On Your Ethics

Sales Lesson: Don’t Compromise On Your Ethics

We know how important ethics is in the contemporary business world, especially in the areas of sales and marketing. And we also know how films or TV shows portray this area as a pit full of unethical salesperson making the sale no matter what it takes. Unfortunately,...

read more
Why You Should Educate, Not Sell

Why You Should Educate, Not Sell

Business aims to sell, but that is difficult when the market doesn’t like being sold to. Decades ago, it was easy to advertise products towards the consumers, but with the oversaturation of the market nowadays in terms of exposure to advertisements (3,000 to 20,000...

read more
Remember Why You Started

Remember Why You Started

In the process of reaching success with your business, it’s normal that business owners experience a slump in their progress. The reasons for this can range from a lack of manpower, funding, resources, or opportunities, but there are instances when growth and...

read more
6 Ways To Create New Revenue Streams For Your Business

6 Ways To Create New Revenue Streams For Your Business

Having more than one source of revenue helps secure your business financially. Moreover, it also drives innovation, and hone the overall customer service delivery of your organisation. While it is a highly recommended action for small businesses operating under...

read more
Top Human Resource Issues And How To Solve Them

Top Human Resource Issues And How To Solve Them

In our previous post, we’ve discussed how simple financial issues can escalate to bigger problems that can impact your business growth. That said, while it’s true that the overall performance of the company reflects on its financial health, its stability and future...

read more
6 Steps To Turn A Hobby Into A Business

6 Steps To Turn A Hobby Into A Business

Do you have a hobby that you are brilliant at? Do you wish you could turn it into a business? Or even better do people line up for to buy from you? If so, you really could create a profitable business. If you can do something you love and get paid for it, that’s not...

read more
Feeling Overwhelmed? Go Back To SWOT

Feeling Overwhelmed? Go Back To SWOT

Running your own business while rewarding, is an extremely challenging endeavor. Most of the times, entrepreneurs have to deal even with the most minuscule aspect of their business such as customer service and staff scheduling. On a larger scale, business owners have...

read more
12 Tips for Training Call Center

12 Tips for Training Call Center

In Australia and around the world, customer expectations for service are constantly increasing. Now, customers expect more than an answer to their question. They want their problems solved quickly and desire a personal interaction with a skilled agent, not automation....

read more
Grow Your Business By Considering Your Exit Strategy

Grow Your Business By Considering Your Exit Strategy

“By failing to prepare, you are preparing to fail.”- and so the old saying goes. While most business owners are obsessed with revenue-generating activities, they rarely value the importance of having an exit strategy in growing their business. Unknown to many, exit...

read more
Does Your Friend Know What He Or She Is Talking About?

Does Your Friend Know What He Or She Is Talking About?

Your friends don’t necessarily know what they are talking about but may be good to bounce off for ideas and opinions. They may mean well. They may even have your best interests at heart.  Friends are wonderful. Anyone willing to be a true friend deserves nothing but...

read more
The Art Of Setting The Right Price

The Art Of Setting The Right Price

Aside from a quality product and customer service, much of the success of a business relies on a strategic setting of price. In order to ensure that the business will generate from a product or service it is trying to sell, a thorough understanding of the art of...

read more
Ways To Prospect More Effectively [INFOGRAPHIC]

Ways To Prospect More Effectively [INFOGRAPHIC]

Sales play a crucial role in bringing in cash flow into the business. Without it, a business cannot sustain its daily operations and would eventually fail. One of the most important and initial steps in sales is prospecting – which is the process of qualifying the...

read more
Create Loyal Customers With Great Customer Service

Create Loyal Customers With Great Customer Service

One of the paramount yet overlooked factor that spells success in today’s over-competitive market is providing exceptional customer service. More than a valuable product or talented sales team is, your customers are more likely to develop stronger ties with your...

read more
Sales Techniques: Keeping Focus On What’s Important

Sales Techniques: Keeping Focus On What’s Important

Only last week I was speaking with a Sales Director and I was asking how things were going? To which he replied, “I am far too busy at the moment to even think about selling and I should be able to get back to it in a few weeks.” This made me start to reflect and for...

read more
The Shape Of Customer Demand Has Changed

The Shape Of Customer Demand Has Changed

How big is the problem? Bain & Company analysed the 2003–2011 income statements of roughly 200 large US-based companies in healthcare, technology and financial services. More than half of these companies had increasing sales and marketing expenses as a percentage...

read more

Download the A.D.D.E.D Business Growth Book

Please enter your details below to receive your Book via email.

Your brochure is on its way!