Millennials — a term to collectively refer to those who were born roughly between 1982-2004 — are perhaps the most-researched generation of this age. A lot of effort has been spent trying to understand this generation, from the values they possess, the characteristics...
2017 was a monumental year for many countries all over the world. Some of the most remarkable events that transpired and shocked the world were: the news and events around North Korea’s missiles, the legalisation of same-sex marriage in many countries, Cyclone...
Many of today’s organizations have recognized that customer centricity is not only a feel-good, altruistic mantra – it is more of a core business requirement, especially in this age where customer decisions are heavily influenced by how a company treated them....
Productivity is the measurement of the amount of work that is accomplished during a specific period. Productivity is an essential aspect of any workplace and is also directly related to the success or growth of the company or organisation. Ideally, a company should...
When we put together management training, we like to involve potential participants in the design. This co-creation approach has some real benefits – participants are engaged early on, and we can understand precisely what their management challenges are, which...
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