The Business Kept Chasing New Customers, But It Was Losing Existing Ones There is a point where chasing new customers stops being a growth strategy and starts becoming a distraction. A small business can spend hours generating leads, running promotions, posting on...
If you’re running a small business, you already know that your people are your greatest asset. But here’s the catch—if you want your team to grow your business, you need to help them grow too. That’s where effective employee training comes in. You don’t...
Starting a business takes a lot of effort and even more so to grow it to profitability. It’s not a task you can do on your own. It is essential for every successful entrepreneur to take advice from those who can point their organisation in the right direction. These...
![How Good, Old Fashioned Customer Care Still Works in This Age [INFOGRAPHIC]](https://businesscoachessydney.com.au/wp-content/uploads/2018/07/pexels-photo-573565.jpeg)
Running a business is, undoubtedly, an on-going, non-stop affair — and as a business owner, it’s established that you’ve got to keep pushing down the path despite all the setbacks you may face. Not only does this help you avoid backlog, but also keeps your team on...
![3 Tips to Avoid the Disconnect Between You and Your Customers [INFOGRAPHIC]](https://businesscoachessydney.com.au/wp-content/uploads/2018/07/pexels-photo-886465.jpeg)
For a transaction to be successful, there must be a strong connection established between the business and the customer. However, for one reason or another, most deals still end up with varying degrees of disconnect between the prospective customer and the sales...
