What small business owners should check before placing blame Every small business owner remembers that month where the phones were quieter. Website enquiries slowed. Quotes went unanswered. Long standing customers delayed their purchases. Revenue dropped and suddenly...
How Small Businesses Can Avoid Wasting Money on Ineffective Training For one small business who we recently worked with, every dollar mattered. They did not have the luxury of large budgets or time to experiment. When they invested in something, it needed to work. So...
As a small business owner, often you are the salesperson, the marketer, the operator, and sometimes even the admin. With so much going on, complicated sales strategies and drawn-out processes are not realistic. The good news is that effective sales closing techniques...
As your sales team grows, so do the challenges. What once worked with a small, tight-knit group can quickly become ineffective when new personalities, communication styles, and experience levels are added into the mix. Miscommunication increases, performance becomes...
As a small business owner, one day you could be closing a deal, the next you’re managing staff performance, and the day after that you’re dealing with a challenging customer situation. While this flexibility is part of what makes small businesses dynamic, it can also...
