How value-based selling protects profit and builds customer confidence Discounting has become one of the most common sales tactics in business. When a customer hesitates, many salespeople instinctively lower the price, believing it is the quickest way to secure the...
What small business owners should check before placing blame Every small business owner remembers that month where the phones were quieter. Website enquiries slowed. Quotes went unanswered. Long standing customers delayed their purchases. Revenue dropped and suddenly...