One of the paramount yet overlooked factor that spells success in today’s over-competitive market is providing exceptional customer service. More than a valuable product or talented sales team is, your customers are more likely to develop stronger ties with your...
![Ways Competition Makes Your Business Stronger [INFOGRAPHIC]](https://businesscoachessydney.com.au/wp-content/uploads/2018/03/OB81YJ01.jpg)
Do you believe that competition does more good than harm in today’s business context? It may sound contradictive, but apparently, yes. In fact, many of those start-ups who have managed to survived competitive pressures decades ago turned out to be the most successful...
Only last week I was speaking with a Sales Director and I was asking how things were going? To which he replied, “I am far too busy at the moment to even think about selling and I should be able to get back to it in a few weeks.” This made me start to reflect and for...
How big is the problem? Bain & Company analysed the 2003–2011 income statements of roughly 200 large US-based companies in healthcare, technology and financial services. More than half of these companies had increasing sales and marketing expenses as a percentage...
