Busy Isn’t the Same as Successful For many small business owners, being busy feels like a sign of success. The phone is ringing, emails are piling up, customers need attention and there is always another task to complete.But being busy and building a successful...
The difference between working in your business and creating a business that can grow without you doing everything You started your small business with a goal in mind. Maybe it was to earn a better income, have more flexibility, or turn your passion into something of...
Why having a sales strategy is only the beginning, and how small businesses can turn plans into everyday action The business had a strategy. It was documented. It had been discussed in meetings. The leadership team agreed on the priorities, the targets had been set,...
Why sales training only delivers results when new skills are reinforced, coached and embedded into everyday behaviour The business owner was convinced the team needed sales training. The sales numbers had stalled. Follow-up was inconsistent. Some team members were...
Retaining Employees Through Better Leadership and Workplace Culture “We just can’t find good staff.” It is a phrase we have heard in countless small businesses. Owners advertise roles, interview candidates, make offers, only to find themselves...