Every salesperson has been there — that moment when a customer says, “It’s too expensive,” or “I’ll think about it.” The conversation stalls, confidence dips, and the opportunity starts slipping away. Handling objections is one of the toughest parts of selling, but...
In today’s busy world, everyone seems to be in a constant rush. Our attention is divided in checking the clock non-stop while scrambling for more time. People want everything in an instant, which is why the acronym TL;DR (Too Long Didn’t Read) is so commonly...
![How Good, Old Fashioned Customer Care Still Works in This Age [INFOGRAPHIC]](https://businesscoachessydney.com.au/wp-content/uploads/2018/07/pexels-photo-573565.jpeg)
Running a business is, undoubtedly, an on-going, non-stop affair — and as a business owner, it’s established that you’ve got to keep pushing down the path despite all the setbacks you may face. Not only does this help you avoid backlog, but also keeps your team on...
![3 Tips to Avoid the Disconnect Between You and Your Customers [INFOGRAPHIC]](https://businesscoachessydney.com.au/wp-content/uploads/2018/07/pexels-photo-886465.jpeg)
For a transaction to be successful, there must be a strong connection established between the business and the customer. However, for one reason or another, most deals still end up with varying degrees of disconnect between the prospective customer and the sales...
Many of today’s organizations have recognized that customer centricity is not only a feel-good, altruistic mantra – it is more of a core business requirement, especially in this age where customer decisions are heavily influenced by how a company treated them....
